Coastal Family Futures, LLC, doing business as Design Matters Cabinetry & Supply ("we," "us," "Company," and/or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website designmatterscs.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Application of This Policy

This policy applies to information we collect:

• On this Website

• In email, text, and other electronic messages between you and this Website

• Through mobile and desktop applications you download from this Website, which provides dedicated non-browser-based interaction between you and this Website

• When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or

• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, postal address, e-mail address, telephone number, mobile phone number, or any other identifier by which you may be contacted online or offline ("personal information")

• that is about you but individually does not identify you; and/or

• about your internet connection, the equipment you use to access our Website, and usage details

We collect this information:

• Directly from you when you provide it to us

• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies

• From third parties, for example, our business partners

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting a quote, scheduling an appointment, or requesting further services. We may also ask you for information when you report a problem with our Website.

• Records and copies of your correspondence (including email addresses and mobile phone numbers), if you contact us

• Your responses to surveys that we might ask you to complete for research purposes

• Details of transactions you carry out through our Website and of the fulfillment of your orders

SMS Messaging and Mobile Phone Information

Collection of Mobile Phone Numbers

When you provide your mobile phone number to us (through our website, by phone, or in person), we may collect and store this information for the purpose of communicating with you about your projects, appointments, estimates, and services.

SMS Consent and Usage

By providing your mobile phone number and consenting to receive SMS messages from Design Matters Cabinetry & Supply, you agree that we may use your mobile number to send you:

• Appointment confirmations and reminders

• Project status updates and notifications

• Quote and estimate information

• General customer service communications related to your inquiries and projects

SMS Consent is Not Shared with Third Parties

Important: SMS consent information is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or share your mobile phone number or SMS consent with outside parties for their direct marketing use.

Managing SMS Preferences

You can opt out of SMS messaging at any time by texting STOP to 843-357-3667. Standard message and data rates may apply. Message frequency varies based on your project activity.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website

• Information about your computer and internet connection, including your IP address, operating system, and browser type

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.

Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you

• To provide you with information, products, or services that you request from us

• To fulfill any other purpose for which you provide it

• To send you appointment reminders, project updates, and service notifications via SMS (if you have opted in)

• To provide you with notices about your account, projects, or services

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection

• To notify you about changes to our Website or any products or services we offer or provide through it

• For any other purpose with your consent

We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please opt out when we collect your data or contact us to adjust your preferences.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates

• To contractors, service providers, and other third parties we use to support our business (such as SMS messaging service providers)

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets

• To fulfill the purpose for which you provide it

• For any other purpose disclosed by us when you provide the information

• With your consent

Important: We do not share SMS consent information with third parties or affiliates for their marketing purposes.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request

• To enforce or apply our terms of use and other agreements, including for billing and collection purposes

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our employees, our customers, or others

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate personal information

• The right to request deletion of your personal information

• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website's home page. The date the privacy policy was last revised is identified at the top of the page.

You are responsible for ensuring we have an up-to-date active and deliverable email address and phone number for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us:

Design Matters Cabinetry & Supply
11530 Highway 17 Bypass, Unit 2
Murrells Inlet, SC 29576

Phone: 843-357-3667
Email: info@designmatterscs.com
Website: https://www.designmatterscs.com/